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Mrs Smith
The M&M Termite and Pest control Guarantee

100% satisfaction or double your money back
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  •  Unlimited repeat service
  •  On-time service
  •  No smell, no mess – our promise to you
  •  Family, pet and environmentally friendly termite & pest control

* Guarantee applies to all work within the warranty period only

Rat Control & Spider Control

Spiders & Rats Gone For Good

  • Mrs Smith of Connell’s Point had problem with spider control & rat control (and she HATES spiders & rats!)
  • She used a number of other pest control companies in the past (at previous homes)
  • Since first trying M&M Termite & Pest Control 10 years ago she hasn’t used anyone else
  • She loves the yearly reminder call
  • She thinks the technicians are polite, friendly and happy
  • She appreciates getting a confirmation call the day before with 2 hour time-frame
  • She is impressed that the M&M Termite & Pest Control technicians have always turned up within the time-frame
  • And she can’t recommend M&M Termite & Pest Control highly enough

Customer Background:

Connell’s Point (Sydney) resident Mrs Smith has used a number of pest control companies over the years. But since trying M&M Termite & Pest Control she hasn’t gone anywhere else. She has been a customer of M&M Termite & Pest Control for 10 years.

Original Rat Control & Spider Control Challenges:

Mrs Smith absolutely hates spiders.  Prior to having professional pest treatments by M&M Termite & Pest Control she was continually vacuuming the ceilings to keep them at bay. Now she doesn’t have to do anything.

She also had a problem with rats in the ceiling. They would scratch and run around at night.  She said it sounded like they were having a party.  Her husband put some supermarket rat pellets in the roof but then had to remove a smelly, dead rat.  She said it was disgusting.

Spiders and rats were a constant problem before using M&M Termite & Pest Control.

Solution:

Even though the area has a lot of rats, Mrs Smith has not had any problems since M&M Termite & Pest Control installed special baits in the ceiling.

From time to time she may hear a scurry of feet, but after just 1 night it disappears.  And because the M&M Termite & Pest Control baits cause the rats to search for water and die away from the home, Mrs Smith’s husband has not had to remove any more dead rats.

Implementation:

Mrs Smith says she appreciates M&M’s yearly reminder calls.  “No other company has done that”, she said.  It’s like putting your pest control on auto-pilot.

Some years when life is too busy, Mrs Smith asks M&M Termite & Pest Control to postpone treatment and phone back in a month.  True to their word they always phone back and make a time for the pest treatment.

Results & Benefits Achieved:

Mrs Smith says by getting M&M Termite & Pest Control  to treat her home regularly, she never has any pest problems.

“The technicians are always polite, friendly and happy”, she said.  They call the day before and give a two hour time frame, and they always come within that time period. “They are really reliable and responsible”, she said.  And Mrs Smith’s daughter particularly likes the M&M chocolates they leave behind.

Mrs Smith says she can’t recommend M&M Termite & Pest Control more highly.