Rat Control & Spider Control
Spiders & Rats Gone For Good
- Mrs Smith of Connell’s Point had problem with spider control & rat control (and she HATES spiders & rats!)
- She used a number of other pest control companies in the past (at previous homes)
- Since first trying M&M Termite & Pest Control 18 years ago she hasn’t used anyone else
- She loves the yearly reminder call
- She thinks the technicians are polite, friendly and happy
- She appreciates getting a confirmation call the day before with 2 hour time-frame
- She is impressed that the M&M Termite & Pest Control technicians have always turned up within the time-frame
- And she can’t recommend M&M Termite & Pest Control highly enough
Customer Background:
Connell’s Point (Sydney) resident Mrs Smith has used a number of pest control companies over the years. But since trying M&M Termite & Pest Control she hasn’t gone anywhere else. She has been a customer of M&M Termite & Pest Control for 18 years.
Original Rat Control & Spider Control Challenges:
Mrs Smith absolutely hates spiders. Prior to having professional pest treatments by M&M Termite & Pest Control she was continually vacuuming the ceilings to keep them at bay. Now she doesn’t have to do anything.
She also had a problem with rats in the ceiling. They would scratch and run around at night. She said it sounded like they were having a party. Her husband put some supermarket rat pellets in the roof but then had to remove a smelly, dead rat. She said it was disgusting.
Spiders and rats were a constant problem before using M&M Termite & Pest Control.
Solution:
Even though the area has a lot of rats, Mrs Smith has not had any problems since M&M Termite & Pest Control installed special baits in the ceiling.
From time to time she may hear a scurry of feet, but after just 1 night it disappears. And because the M&M Termite & Pest Control baits cause the rats to search for water and die away from the home, Mrs Smith’s husband has not had to remove any more dead rats.
Implementation:
Mrs Smith says she appreciates M&M’s yearly reminder calls. “No other company has done that”, she said. It’s like putting your pest control on auto-pilot.
Some years when life is too busy, Mrs Smith asks M&M Termite & Pest Control to postpone treatment and phone back in a month. True to their word they always phone back and make a time for the pest treatment.
Results & Benefits Achieved:
Mrs Smith says by getting M&M Termite & Pest Control to treat her home regularly, she never has any pest problems.
“The technicians are always polite, friendly and happy”, she said. They call the day before and give a two hour time frame, and they always come within that time period. “They are really reliable and responsible”, she said. And Mrs Smith’s daughter particularly likes the M&M chocolates they leave behind.
Mrs Smith says she can’t recommend M&M Termite & Pest Control more highly.
