Customer Testimonials

Excellent
4.7
Based on 436 reviews
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Reena
Reena
I've been using this company for years and have been very happy with the service. Last technicians Mohammad and Aytec were friendly, professional, punctual. Mohammed even agreed on the day to come a little later to give me more time. Almost all previous technicians have been absolutely lovely. Price is on the higher side but I think it's worth it for quality work and good service.
Lisa B.
Lisa B.
As i first time user - From the moment I rang to book & spoke with Olga then my appointment confirmed by Lisa , the service has been great.We had Mo come to do a spray & set some traps.He was friendly & knowledgeable and got the job quickly.Definitely recommend M&M Pest Control
Response from the owner: Hi Lisa! Thank you for your 5-star review! We appreciate your recommendation and continued support.
Jessa E.
Jessa E.
Recommend 👍👍 Denis is really knowledgeable and easy to deal with. If you have a german cockroach problem would highly recommend this company. Haven't seen a single cockroach since. Thank you so much. 😊😊
Yasmin S.
Yasmin S.
Bron from M&M was fantastic. She was friendly, professional, informative and very thorough in her termite inspection of our home. We felt very confident in her expertise. Thanks again Bron.
Response from the owner: Hi Yasmin! Thank you for your 5-star review! We appreciate your recommendation and continued support.
Rachel D.
Rachel D.
I have had M & M pest control look after my house now for several years. They are such a great business with excellent service and a honest approach.I highly recommend their services.
Justine M.
Justine M.
We’ve used M&M Termite & Pest Control three times at two separate properties so far.Their technicians are always professional, friendly and extremely understanding of the fact that my mum is spider phobic - so they take extra care to get in all the nooks and crannies for her to feel safe.I recommend them to anyone who asks.
Response from the owner: Hi Justine, thank you for leaving us a rating!!
Chin L.
Chin L.
I’ve been using their services for years. Their services are a bit expensive but they are reliable and professional. They inspected my property thoroughly. Their pest treatments are also effective. Will continue to work with them again in the future.
Response from the owner: Hi Chin, we appreciate your loyalty all these years! We pride ourselves on a top quality service and we are pleased to know our staff are meeting your standards. We look forward to seeing you next time!
Lorraine B.
Lorraine B.
On time, fast and effective, no ants to be seen!
Response from the owner: Hi Lorraine, we appreciate you taking the time in telling us & others of your experience with us. We look forward to servicing your home in the future. Glad to hear the ants have disappeared!
Paul S.
Paul S.
Andrew was great to deal with and he stepped us through what needed to be done and what was carried out. Very professional manner overall.
Response from the owner: Amazing Paul! We are proud to have Andrew on our team, and he will love to hear your great review. Thanks for posting!
Sara A.
Sara A.
Andrew was professional at all times, an expert on the issue at hand. He was on time, thorough and was a pleasure to deal with.
Response from the owner: Hi Sara, thank you for your great feedback on Andrew, he will be pleased to read this! We look forward to seeing you again next time 🙂
Van The M.
Van The M.
Came and sprayed our Air Bnb, was on time and friendly. Super professional and I recommend
Response from the owner: Thank you for your wonderful feedback! Glad we could help with your Air BnB!
joanna G.
joanna G.
Representative Andrew was very pleasant and professional.
Response from the owner: Hi Joanna, thank you for your positive feedback on Andrew! He is a tremendous asset to our team. Look forward to seeing you again!
Amy A.
Amy A.
他们很守时,很负责任,很专业!
Response from the owner: Hi Amay, thank you for your kind review. 🙂
Rita R.
Rita R.
Great service and very professional. Great rates. Never had to call them back a second time. Their stuff works and lasts all year.
Response from the owner: Hi Rita, thank you very much for your kind words and 5 stars! We appreciate your review. See you again next year!
Neil H.
Neil H.
The inspector was knowledgeable, courteous and provided good advice.
Response from the owner: Hi Neil, Amazing review! I will be sure to pass on the kind words to him!
Jason L.
Jason L.
Professional and quick/detailed work.
Response from the owner: Thanks Jason for your wonderful feedback!
Jeanette L.
Jeanette L.
I'm so very happy with the wasp extermination that M & M Termite and Pest Control recently undertook for me. All aspects of this service from initial enquiry through to after service follow up have been excellent. The treatment itself has rectified the wasp problem and the serviceman was thorough, informative and very safety conscious. I will definitely use M & M again.
Response from the owner: Hi Jeanette, thank you for your review we really appreciate you taking the time in leaving us a fantastic Google review. We strive for customer satisfaction and your review shows that we are doing it correctly looking forward to working with you in the near future.
Divin J.
Divin J.
Friendly and top service
Response from the owner: Good Morning Divin thank you for your five star review and great feedback . We look forward to helping you with your pest issues in the future .kind regards Darlene
NISHI KANT G.
NISHI KANT G.
Great experience. Friendly and professional staff. Very punctual.Will definitely use them again. Highly recommend this company to all.
Response from the owner: Thanks Nishi for taking the time to share your positive experience with M&M Termite and Pest Control. We truly appreciate it!
Julie B.
Julie B.
I use this business every year to spray for insect pests inside and out. They are reliable, prompt and professional. I have used them for years and will continue to do so.
Response from the owner: Hi Julie, Wow! Thank you so much for the 5-star feedback — too kind! We truly appreciate your business and support over the years, see you again in the near future 🙂
Angelica dos S.
Angelica dos S.
It was very good service and quality. The technician was Andrew and did a very good spray all interior of my small unit. He did a very good job for us.
Response from the owner: Hi Angelica, so happy we could help you with your Pest problem and look forward to assisting you in the future and appreciate your positive review!
Roman L.
Roman L.
Ben was great, friendly, helpful, professional
Response from the owner: Good morning Roman, thank you for taking the time to leave Andrew a review we appreciate it. regards Darlene
Elias H.
Elias H.
Andrew did a good job, easy to talk to and he knows his job very well.
Response from the owner: Hi Elias, we are happy Andrew was able to assist with your issue. Our technicians have years of experience and take pride in their work! See you again next year!
linda G.
linda G.
Great service. Answered all our questions. Would recommend to others
Response from the owner: Good afternoon Linda, so happy we could help you with your Pest problem and look forward to assisting you in the future and appreciate your positive review!
Evelyn B.
Evelyn B.
Have used M&M for at least 5 years. Consistent good service and quality products that do not irritate allergies or pets. Always on time and professional. I appreciate the contact each year so I don’t have to keep a calendar spot.
Response from the owner: Good afternoon Evelyn, thank you for your continued support and your impressive detailed review, we appreciate your time and feed back regards Darlene
Liam Q.
Liam Q.
I was really impressed with M+M’s customer service. They responded to email very quickly, called when they said and Jake showed up promptly at the expected time. Extermination job done- hopefully the results will be as good as the service up to now. Thanks team!
Response from the owner: Hi Liam, so happy we could help you with your Pest problem and look forward to assisting you in the future and appreciate your positive review!
David B.
David B.
The pest controller was on time, very friendly and informative, and from what I could see very thorough. This company was also reasonably responsive from the time I called until they were able to come out. And I’m hoping the end result will justify the costs.
Shane W.
Shane W.
Excellent service and very professional, highly recommend.
Response from the owner: Good afternoon Shane Thank you for choosing M and M Termite and Pest Control we appreciate the wonderful five star review .We look forward to helping you with your pest service in the future kind regards Darlene
tracey M.
tracey M.
Excellent service and very thorough. Courteous provider.
Response from the owner: Good morning Tracey thank you for leaving a five star review and taking the time to acknowledge the excellent service provided by our technician we appreciate your time kind regards Darlene
Jasmin E.
Jasmin E.
Our technician was Benen and he is the absolute best! So professional and so accomodating to our toddler and our dog. Highly recommend!! We will definitely be returning customers.
Response from the owner: Good morning Jasmin Thank you for leaving a fantastic five star review for Benen .We agree he is very professional and appreciate your time and comments kind regards Darlene
Tyla F.
Tyla F.
Andrew was super informative and very thorough with the general pest extermination, he suggested that we also conduct rodent extermination as they are more active during renovations which we were completing at the time.
Response from the owner: Hi Tyla, thank you for your positive feedback on Andrew! He is a tremendous asset to our team. Look forward to seeing you again!
Ann G.
Ann G.
Excellent service Andrew did a great job
Response from the owner: Hi Ann, Amazing review about Andrew! I will be sure to pass on the kind words to him!
Kathy D.
Kathy D.
On time. Polite. Thorough.
Response from the owner: Thanks Kathy for your wonderful feedback!
Gale O.
Gale O.
The specialist dealt with the wasp nests in the most difficult locations with expertise. More than grateful for the service.
Response from the owner: Hi Gale, so happy we could help you with your wasp problem and look forward to assisting you in the future!
Saraya H.
Saraya H.
Andrew was amazing every professional and friendly. Andrew was very efficient
Response from the owner: Hi Saraya, Thank you for your kind words and 5 stars regarding Andrew!
Josephine C.
Josephine C.
Absolute pleasure to deal with and Jake was very professional and thorough. Keep up the great work.Thank you!
Response from the owner: Thank you Josephine! Jake will be very pleased to hear the amazing feedback. See you again next year!
Megan C.
Megan C.
Great business for pest control. Professional , comprehensive, friendly and dedicated to getting rid of those pesky insects!
Response from the owner: Hi Megan, thank you for taking the time to leave us a review. We appreciate your great feedback and look forward to seeing you again next time! 🙂
Paula I.
Paula I.
Great guys. Super proffesional and effective.
Response from the owner: Hi Paul, thank you very much for your rating, much appreciated 🙂
steve L.
steve L.
Rob our Technician was very punctual, extremely knowledgeable and friendly. Rob undertook an extensive investigation and treatment. I would highly recommend Rob and M&M Pest Control.
Response from the owner: Hi Steve, thank you for your great feedback on Rob, he will be pleased to read this! Glad you were satisfied with the services provided to you and we look forward to seeing you again next time 🙂
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“Lisa, the phone operator, was fantastic; her exceptional service sold the quote. It’s unusual to receive such service these days; I’m still over the moon”.

“Keith the technician was polite, professional and work efficiently. You’re the only pest management company I’ll call in the future and all my family and friends have already heard how great the service was! Also thank you for making the treatment so affordable”

Mr Humphries, Castle Hill.


 

“I have been dealing with your company for many, many years now and have always been more than happy with the service and treatment.”

“We always find the technicians helpful and friendly, your guy was a bit late because of traffic but called me to tell me so i was very happy with that. They were very considerate. Congratulations on a very professional service level which is not often found these days ”

Mrs Giovenco, Blakehurst.


 

“As usual the team members rated 10/10. I have been using M&M Termite & Pest Control for many years”

“Your service was terrific on all accounts, exactly what I have come to expect over the years. I am never let down and hope to continue in the future. At 88 years of age it is very pleasant to know that somebody coming into your home is so trustworthy and it’s nice to see people so helpful. The service was excellent. Thank You”

Mr and Mrs Bewes, Manly


 

“Far more professional and customer focused than others we have used”

“Extremely helpful and diligent, nice bloke as always. Your staff checked out the house, land, trees and enlightened us of any possible future problems. He even found that my hot water system was leaking which we didn’t know about. Compliments on a great team”

Mr Edwards, Springwood


 

“I have used M&M Termite & Pest Control for the past 3 years, and will continue to use them in the future”

“Their service and reliability has always been excellent. I have always found all of your team including the phone staff professional and very helpful. The technicians knows what they are talking about and are friendly and easy to talk to. I would have no hesitation in recommending M&M Termite & Pest Control to my friends”

Mr Lin, Five Dock


 

“Thank You so much for the lottery ticket and especially your support of cancer”

“I had breast cancer last year. I appreciate you for making the treatment affordable. I think every business could benefit from adopting your approach to customers. From the phone staff to the technicians they are good ambassadors of your firm. Thank You Mr Milton for your wonderful attitude to running a business. I pray for your success”.

Mrs Singh, Campbelltown.


 

“I’ve been with M&M Termite & Pest Control for over 20 years and have always been very happy with them”

“A fantastic company that is big on customer service. The technician Scott is a lovely young man, very friendly and explained all aspects of our treatments and I have recommended M&M to others”

Mrs Dugan, Burraneer Bay


 

“Overall Excellent service, especially since M&M seem to care about what their customers think”

“The man who came to my house was Darren. I would just like to say how wonderful he was. He made sure he did every part of the house, which no other company has ever done! He also put up with my very loud barking dog and also had time to answer all my little boy’s questions regarding spiders and also educated him on spiders and other pests”

Mr and Mrs Charbel, St Ives