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Customer Care
The M&M Termite and Pest control Guarantee

100% satisfaction or double your money back
More here

  •  Unlimited repeat service
  •  On-time service
  •  No smell, no mess – our promise to you
  •  Family, pet and environmentally friendly termite & pest control

* Guarantee applies to all work within the warranty period only

Customer Care

We are proud of our 30+ years history in pest control. We are known for our friendly service, professionalism and dedication to quality.


We guarantee to eradicate all Termites from your home within the agreed time period. With every M&M Termite Management Program a $100,000.00 timber replacement warranty is available*.

We stand behind the quality of all of our Termite and other pest control services, and offer double your money back guarantee.


The products we use inside your home are completely safe around children, pregnant women, pets and plants. They have no scent or dangerous vapours.

As part of M&M Termite and Pest Control membership to the Australian Environmental Pest Managers Association (A.E.P.M.A), Pacific International, Master Builders Australia (M.B.A) and the Housing Industry Association (H.I.A) we promise to abide by rigorous standards which ensure there’s no compromise on the quality of our service.

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We will begin your pest / termite  treatment on the agreed day and complete it within the specified time period or we’ll pay you $150.00 per day for every day we are late! **

We leave your home clean and tidy, and stand behind our quality service with a money back guarantee if you’re not completely satisfied.

What our customers say

“It’s unusual to receive such service these days; I’m still over the moon.”

“You’re the only pest management company I’ll call in the future and all my family and friends have already heard how great the service was!”

“I have been dealing with your company for many, many years now and have always been more than happy with the service and treatment.”

“Lisa, the phone operator was fantastic; her exceptional service sold the quote”

“Very happy with the diagnosis and treatment of our pest control problems”

“Overall very good service, especially since you seem to care about what your customers think!”

“We always find the technicians helpful and friendly, they were considerate of ensuring my kids were out of the way from fumes”

*Conditions apply

** Termites only